FAQ's
Fullstop Returns & Refunds - FAQs
1. How do I request a return?
You can raise a return request within 5 days of delivery by contacting our support team via email or WhatsApp. Share your order details and reason for return - our team will guide you through the process.
2. When will the pickup happen?
Once your return is approved and tracking details are generated, pickup will be arranged within 2-4 working days from your location.
3. What condition should the product be in?
Items must be:
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Unused
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Sealed
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In original packaging
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In sale-able condition
Products showing damage, misuse, or missing parts are not eligible for return.
4. When will I get my refund?
After we pick up and verify the returned product, your refund will be initiated within 3-5 working days.
5. Can I get a replacement instead?
Yes! If eligible, you can request a replacement.
Once we receive and inspect the returned product, we’ll ship your replacement at no extra cost.
If the replacement product is unavailable, a refund will be processed instead.
6. What if my product arrives damaged?
Contact us within 48 hours of delivery with photos/videos of the issue. We’ll assist you with a fast replacement or return process.
7. What if I miss the 5-day return window?
Returns raised after 5 days of delivery are not accepted, so please raise your request as soon as you receive the item.
8. How do I contact Fullstop for help?
We’re always happy to assist you!
Email: fullstop.website@gmail.com
WhatsApp / Call: +91-8544757353