FAQ's

Fullstop Returns & Refunds - FAQs

1. How do I request a return?

You can raise a return request within 5 days of delivery by contacting our support team via email or WhatsApp. Share your order details and reason for return - our team will guide you through the process.


2. When will the pickup happen?

Once your return is approved and tracking details are generated, pickup will be arranged within 2-4 working days from your location.


3. What condition should the product be in?

Items must be:

  • Unused

  • Sealed

  • In original packaging

  • In sale-able condition

Products showing damage, misuse, or missing parts are not eligible for return.


4. When will I get my refund?

After we pick up and verify the returned product, your refund will be initiated within 3-5 working days.


5. Can I get a replacement instead?

Yes! If eligible, you can request a replacement.
Once we receive and inspect the returned product, we’ll ship your replacement at no extra cost.
If the replacement product is unavailable, a refund will be processed instead.


6. What if my product arrives damaged?

Contact us within 48 hours of delivery with photos/videos of the issue. We’ll assist you with a fast replacement or return process.


7. What if I miss the 5-day return window?

Returns raised after 5 days of delivery are not accepted, so please raise your request as soon as you receive the item.


8. How do I contact Fullstop for help?

We’re always happy to assist you!

Email: fullstop.website@gmail.com
WhatsApp / Call: +91-8544757353